“個人與團隊管理”課程重難點分析與練習(2011年秋復習資料) 2

1、1“個人與團隊管理”課程考核重難點分析與練習 “個人與團隊管理”課程考核重難點分析與練習2011 2011 年秋期末復習材料 年秋期末復習材料3一、考核知識點：GXK37 目標管理計劃的典型步驟................................................41二、考核知識點：GXK16 SMART 目標的五個特征............................................

2、.........42三、考核知識點：GXK17 監(jiān)督的標準........................................................................43四、考核知識點：GXK40 控制過程的步驟................................................................44五、考核知識點：GXK18 績效評估標準......

3、..............................................................45六、考核知識點：GXK41 反饋的方法........................................................................46第九單元：團隊激勵.....................................................

4、.........................................................47一、考核知識點：GXK20 期望理論............................................................................47二、考核知識點：GXK21 雙因素理論............................................

5、............................49三、考核知識點：GXK08 X 理論和 Y 理論.................................................................50第十單元：團隊領導.........................................................................................

6、.....................51一、考核知識點：GXK09 領導者和管理者的區(qū)別....................................................51二、考核知識點：GXK23 領導者三個方面的能力....................................................53三、考核知識點：GXK46 領導者的三項任務................

7、............................................54四、考核知識點：GXK25 不授權的原因....................................................................55五、考核知識點：GXK49 授權的步驟...............................................................

8、.........56六、考核知識點：GXK50 如何營造團隊授權的氣氛................................................57第二部分：案例解析......................................................................................................................58第一單元

9、：自我規(guī)劃..............................................................................................................58第二單元：時間管理..............................................................................................

10、................62第三單元：溝通基礎..............................................................................................................67第四單元：工作溝通........................................................................

11、......................................70第五單元：融入組織..............................................................................................................74第六單元：團隊建設..................................................

12、............................................................79第七單元：團隊學習..............................................................................................................83第八單元：實現(xiàn)目標............................

13、..................................................................................87第九單元：團隊激勵..............................................................................................................91第十單元：團隊領導......