撫順供電公司同業(yè)對標(biāo)管理研究.pdf

1、華北電力大學(xué)工商管理碩士專業(yè)學(xué)位論文摘要標(biāo)桿管理是旨在借鑒、學(xué)習(xí)他人的先進(jìn)經(jīng)驗，改善自身不足，從而提高競爭力，追趕或超越標(biāo)桿企業(yè)的一種良性循環(huán)的管理方法。對供電企業(yè)而言，在同行業(yè)內(nèi)通過對標(biāo)可以迅速提升綜合管理水平，在國家電網(wǎng)公司體制變革的今天顯得尤為重要。本文為實踐應(yīng)用性論文，根據(jù)標(biāo)桿管理理論知識和國內(nèi)外對標(biāo)管理實施狀況，結(jié)合當(dāng)前撫順供電公司同業(yè)對標(biāo)管理的現(xiàn)狀，分析了存在的問題，完善了同業(yè)對標(biāo)指標(biāo)評價體系，采用一維對標(biāo)與二維對標(biāo)相結(jié)合的

2、指標(biāo)分析方法，為撫順供電公司同業(yè)對標(biāo)管理設(shè)計了改進(jìn)方案。關(guān)鍵詞:供電公司，同業(yè)對標(biāo)，二維對標(biāo)AbstraetBenehmarking15designedtodrawonandlearntheadvaneedexPerieneeofotherstoimProvetheirownand50on，therebyenhaneingeomPetitivenessandeatchuPwithorexeeedthebenchmarkofavirtuo

3、useyeleofbusinessmanagement.IntermsofPowersuPPlyenterPriseintheindustrythroughthestandardPeer一toquieklyraisethelevelofintegratedmanagementintheStateGridCorPorationofinstitutionalehange15PartieularlyimPortanttoday.InthisP

4、aPer，thesisforthePracticalaPPlieation，inaeeordaneewiththeoretiealknowledgeofbenehmarkingandmanagementathomeandabroadmarkedthestatusofimPlementation，eombinedwiththeeurrenteleetrieitysuPPlycomPanyinFushunmarkedwiththemanag

5、ementofthestatusquo，ananalysisofexistingProblems，imProvetheindieatorswiththeindustrystandardratingsystem，theuseofthestandardone一dimensionalandtwo一dimensionaleombinationofstandardanalytiealmethodsoftheindieatorsforthePowe

6、reomPanyinFushunwithindustrystandarddesignedtoimProveProgrammanagement.ChenJian(MasterofBusinessAdministration)DireetedbyProf.LiuJiangyanKEYWORDS:PowerSuPPlyComPany，Benchmarking，TWo一DimensionalofStandard華北電力大學(xué)工商管理碩士專業(yè)學(xué)位論

7、文4.2指標(biāo)權(quán)重確定及指標(biāo)評價...................................................................................……204.2.1指標(biāo)權(quán)重確定.............................................................................................……204.2.2指標(biāo)評價.

8、......................................................................……，.........................……244.3基于對標(biāo)指標(biāo)的方案改進(jìn)..................................................................................……274.3.1營銷服務(wù)改進(jìn).......

9、.........................................................................……294.3.2電網(wǎng)運行改進(jìn).........……，.......................................................……344.3.3人力資源改進(jìn)..................................................

10、................，……464.4建立同業(yè)對標(biāo)長效機制......................................................................................……504.4.1層層落實責(zé)任制......................................................................……504.4.2推行績效評

11、估和考核獎懲....................................................................................……514.4.3實行網(wǎng)上報送制度.................................................................................................……514.4.4定期召開專業(yè)會

12、議................................................……514.4.5指標(biāo)實行預(yù)警管理.................................................................................................……524.5同業(yè)對標(biāo)管理的實施建議.......................................

13、............................................……53第五章結(jié)論................................................................................................................……55參考文獻(xiàn)...............................................

14、............................................................................……56致謝...........................................................................................................................……58在學(xué)期間發(fā)表的學(xué)術(shù)論文