煤炭企業(yè)員工滿意度影響因素研究及對策——以河南省郟縣X煤礦為例.pdf

1、論文題目：煤炭企業(yè)員工滿意度影響因素研究及對策——以河南省郟縣X煤礦為例專業(yè)：企業(yè)管理碩士生：張輝鋒(簽名)指導(dǎo)教師：張立杰(簽名)摘要煤炭行業(yè)員工滿意度直接關(guān)系到企業(yè)的安全生產(chǎn)和經(jīng)濟(jì)效益，因此，對煤炭行業(yè)的員工滿意度的研究對于提高煤炭企業(yè)管理水平、經(jīng)濟(jì)效益和安全生產(chǎn)方面具有重要的理論和現(xiàn)實意義。本研究在介紹常用的員工滿意度的研究方法和測量工具的基礎(chǔ)上，提出用結(jié)構(gòu)方程模型來研究員工滿意度，以河南省郟縣X煤礦員工為研究對象，以明尼蘇達(dá)滿意

2、度量表為基礎(chǔ)，在公司人力資源部門的配合下對影響員工滿意度的24個因素進(jìn)行了問卷調(diào)查。其次，利用結(jié)構(gòu)方程模型和因子分析對調(diào)查數(shù)據(jù)進(jìn)行了研究，其中，重點分析了構(gòu)成員工滿意度的工作回報、工作群體、工作本身、工作背景、企業(yè)管理、發(fā)展前景這六個二級指標(biāo)。最后，根據(jù)調(diào)研所得結(jié)論，本文提出了相關(guān)建議：（1）建立合理的薪酬與福利制度；（2）完善員工培訓(xùn)與晉升制度；（3）建立和諧的溝通氛圍，讓員工參與管理；（4）完善績效考核機(jī)制，做到人盡其才。關(guān)鍵詞：員

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