組織公民行為與員工角色模糊、工作壓力和工作家庭沖突的關(guān)系.pdf

1、Y。1088160學(xué)校代碼：10475學(xué)號(hào)：104753040306河南大學(xué)研究生碩士學(xué)位論文組織公民行為與員工角色模糊、工作壓力和工作家庭沖突的關(guān)系TheRd趣onshipsbetweenOrganizationalCitizenshipBehaviorandRoleAmbiguityJobStressandWorkFamilyConflict專業(yè)名專業(yè)代研究方生稱：蕉旦：蘭墨堂碼：塑絲塑向管理心理學(xué)與人力資源管理l■●___。_。。

2、____。____________。___________________。。。__。__。___________。。一級(jí)：_=三旦O四級(jí)研究生姓名：趙燕導(dǎo)師姓名、職稱：王明輝副教授完成日期：二o0七年五月論文主題詞：!!壘＆塑墮6l型!豎墅堅(jiān)!!塑!AbstractOrganizationalcitizenshipbehavior(oCB)hasbeende缸edas“contributionstothemaintenanceande

3、nbancememofthesocialandpsychologicalcontextthatsupportstaskperformance’SeveralstudieshaveindicatedthatOCBfacilitatestheeffectivefimctioningoforganizationsbylubricatingitssocialmachineryHoweverfsinceitsoriginalconnectionw

4、ithadeskabMjobattitude，OCBhasalmostalwaysbeendepioedinapositivema／merinsubsequentresearchPreviousstudieshaveemphasizedthepositiveinfluancoofOCBwhileoverlookingthepotentiallynegativeaspectsofsuchbehaviorsThepurposeofthisr

5、esearchistoexplorethepotentiallynegativeoutcomeforemployeeswhoexhibitOCBByreviewingtherelatedconcepts，theoriesandcontemporarystudiesinthebaseofOCB，roleambiguityjobstressandworkfamilyconflicttheirquestionnaireswasmodified

6、toexaminetherelationshipbetweenOCBandmleambiguityjobstressandworkfamilyeonflictWeinvestigatedtheemployeesfromBeijing，Shenzhen，Hangzhou，ZhengzhouandKalfangbyquestionnairemethodthreeconelusionswerefoundFirstOCBscalehasthre

7、edimensions：civicvirtuealtruisminitiativeTheonefactormodelofRoleambiguityscale，jobstressscaleandworkfamilyconflktscalealebestsupportedbyconfwmedfactoranalysis，ThesescaleshavesuitablereliabilityandvaliditySecond，thereissi

8、gnificantlypositivecorrelationbetweenOCBandroleambiguityandOCBcanpredictroleambiguityThereissignificantlypositivecorrelationbetweenOCBandworkfamilyconflict，andOCBCallprediawork—familyconflictThirdOCBandthreedimensionshav

9、enosignificantdifferenceontheemployee’sgendermaritalstatusandschooling，buttheemployee’sageonlyaffectsaltruismdimension，Atlasteonstructiveadvinesaboutmanagementarepresented，KeyWords：organizationalcitizenshipbehaviorroleam