酒店英語術(shù)語

1、HOTELHOTELTERMINOLOGYTERMINOLOGY&ABBREVIATIONABBREVIATION酒店術(shù)語與縮寫A.DEPARTMENT:部門1、GeneralManager:GM總經(jīng)理2、DeputyManager副總經(jīng)理3、ExecutiveOffice總經(jīng)理辦公室4、PersonnelDepartment人事部5、SalesDepartment銷售部6、PublicRelationDepartment:PR公關(guān)部7

2、、FrontOfficeDepartment:FO前廳部8、HousekeepingDepartment:HSKP管家部9、LaundryDepartment洗衣部10、FoodBeverageDepartment:F&B餐飲部11、AccountDepartmentFinancialDepartment財(cái)務(wù)部12、PurchasingDepartment采購部13、TrainingDepartment培訓(xùn)部14、Engineering

3、Department工程部15、SecurityDepartment保安部16、Computerroom電腦房17、Publicarea:PA公共區(qū)域18、Dutymanager值班經(jīng)理B.ADDRESS:稱呼1、GeneralManager:GM總經(jīng)理2、DepartmentHead:DH部門經(jīng)理3、Directofsales:DOS銷售總監(jiān)4、FrontOfficeManager:FOM21、VacantDirty:VD空房臟房22

4、、Assign:AS分房23、MasterCardkey萬能鑰匙24、LockRoom鎖房25、DoubleLock反鎖26、Skipper跑單27、Discount:IS折扣28、Tariff房?jī)r(jià)29、Brochure小冊(cè)子30、CreditCard信用卡31、Deposit押金32、BookingReservation預(yù)訂34、Message留言35、Massage按摩36、Fax傳真37、Cable電掛38、Computer電腦3

5、9、Telegram電報(bào)40、LuggageBaggage行李41、Parcel包裹42、RoomChange換房43、SafetyBoxSafeDepositBox保險(xiǎn)箱44、Cash現(xiàn)金45、Signature簽名式樣46、GuestFolio客單47、Traveler’sCheque(Check)旅行支票48、FeignExchangeService外幣兌換服務(wù)49、CoffeeShop咖啡閣50、Bar酒吧51、Shopping