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1、1一線績效考核標(biāo)準(zhǔn)一線績效考核標(biāo)準(zhǔn)一線績效考核標(biāo)準(zhǔn)..............................................................1店經(jīng)理標(biāo)準(zhǔn)....................................................................4大堂經(jīng)理晉升店經(jīng)理的選拔標(biāo)準(zhǔn)............................................

2、..4后堂經(jīng)理晉升店經(jīng)理的選拔標(biāo)準(zhǔn)..............................................4值班經(jīng)理晉升店經(jīng)理的選拔標(biāo)準(zhǔn)..............................................5店經(jīng)理理論考試題目及原則..................................................5考試題目............................

3、..................................5店經(jīng)理理論考試基本原則....................................................6店經(jīng)理晉升標(biāo)準(zhǔn)............................................................6店經(jīng)理績效考核表.............................................

4、.............7店經(jīng)理操作手冊...........................................................12店經(jīng)理問卷調(diào)查表.........................................................14大堂經(jīng)理標(biāo)準(zhǔn).............................................................20大堂

5、經(jīng)理的選拔標(biāo)準(zhǔn):.....................................................20大堂經(jīng)理晉升店經(jīng)理標(biāo)準(zhǔn)...................................................20大堂經(jīng)理考核標(biāo)準(zhǔn).........................................................20二級大堂經(jīng)理考核標(biāo)準(zhǔn):...............

6、....................................21一級大堂經(jīng)理考核標(biāo)準(zhǔn):...................................................21大堂經(jīng)理的操作手冊.......................................................22附考核表:...............................................

7、................23大堂經(jīng)理例行工作.........................................................23后堂經(jīng)理.....................................................................27后堂經(jīng)理的選拔標(biāo)準(zhǔn):..................................................

8、...27后堂經(jīng)理晉升標(biāo)準(zhǔn).........................................................29后堂經(jīng)理考核標(biāo)準(zhǔn).........................................................30后堂經(jīng)理的操作手冊.......................................................31附考核表:..........

9、.....................................................32后堂經(jīng)理例行工作.........................................................33值班經(jīng)理.....................................................................36值班經(jīng)理選拔標(biāo)準(zhǔn)...............

10、..........................................36值班經(jīng)理晉升店經(jīng)理.......................................................36值班經(jīng)理考核標(biāo)準(zhǔn).........................................................36值班經(jīng)理操作手冊...................................

11、......................37值班經(jīng)理的考核方式.......................................................38值班經(jīng)理例行工作.........................................................39客戶經(jīng)理...........................................................

12、..........41客戶經(jīng)理的選拔標(biāo)準(zhǔn).......................................................41客戶經(jīng)理的晉升標(biāo)準(zhǔn).......................................................41客戶經(jīng)理的考核標(biāo)準(zhǔn).......................................................41客戶經(jīng)理操作手冊..

13、.......................................................423接電話人員操作手冊.......................................................91擦皮鞋標(biāo)準(zhǔn)...............................................................92擦皮鞋操作手冊...................

14、........................................94保安標(biāo)準(zhǔn).................................................................94保安操作手冊.............................................................95代客泊車人員崗位職責(zé)............................

15、.........................97代客泊車人員流程.........................................................97洗手間標(biāo)準(zhǔn)...............................................................98后堂標(biāo)準(zhǔn)....................................................

16、................100上菜人員................................................................100上菜房備菜員工標(biāo)準(zhǔn)......................................................102備菜員工操作手冊........................................................

17、104洗碗人員................................................................105洗碗人員操作手冊........................................................107切羊肉人員標(biāo)準(zhǔn)..........................................................107配料房員工......

18、........................................................110配料房員工操作手冊......................................................111庫管人員................................................................113庫房人員操作手冊:...............

19、.......................................115收貨標(biāo)準(zhǔn)................................................................116撈面人員標(biāo)準(zhǔn)............................................................126撈面人員操作手冊:.............................

20、.........................127傳菜員標(biāo)準(zhǔn)..............................................................128傳菜員的操作手冊........................................................129油碟、水果房標(biāo)準(zhǔn)...............................................

21、.........131油碟、水果房操作手冊....................................................132洗杯間、毛巾房標(biāo)準(zhǔn)......................................................133洗杯間、毛巾房操作手冊..................................................134保潔員標(biāo)準(zhǔn)........

22、......................................................136保潔員操作手冊:........................................................137宿舍管理員標(biāo)準(zhǔn)..........................................................138守夜人員標(biāo)準(zhǔn)......................

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