辦公樓物業(yè)管理投標(biāo)書

1、目錄第一章投標(biāo)函..............................................................................................................................5一、前期物業(yè)管理投標(biāo)函..........................................................................

2、..........................6二、物業(yè)管理服務(wù)費(fèi)報(bào)價(jià)....................................................................................................6第二章物業(yè)管理整體設(shè)想及策劃...................................................................

3、.......................7一、物業(yè)管理的定位.............................................................................................................8二、管理目標(biāo).......................................................................

4、....................................................8三、管理模式...........................................................................................................................8四、管理特色...............................

5、............................................................................................9五、管理措施.........................................................................................................................

6、10第三章管理方式及工作計(jì)劃.................................................................................................13一、管理方式.....................................................................................................

7、....................14二、工作流程.........................................................................................................................15三、工作計(jì)劃...............................................................

8、..........................................................18第四章人員的配備、培訓(xùn)、管理與物資裝備.................................................................23一、組織架構(gòu)....................................................................

9、.....................................................24二、人員配置.........................................................................................................................25三、主要管理人員背景..........................

10、.............................................................................26四、員工培訓(xùn)方案................................................................................................................28五、人員管理及考核..........

11、.................................................................................................31六、物業(yè)管理物資裝備.......................................................................................................33第五章前期管

12、理及二次裝修管理........................................................................................34一、前期介入方案................................................................................................................35

13、二、前期進(jìn)駐管理方案.......................................................................................................36三、智能化系統(tǒng)維護(hù)保養(yǎng)程序.........................................................................................78第

14、十一章安全管理...................................................................................................................79一、管理目標(biāo)..........................................................................................

15、...............................80二、管理方式.........................................................................................................................80三、安全管理內(nèi)容及要求...............................................

16、...................................................80四、停車服務(wù)管理................................................................................................................81五、消防管理.......................................

17、..................................................................................82六、應(yīng)急方案或流程...........................................................................................................83第十二章綠化管理..........

18、.........................................................................................................85一、管理方式...........................................................................................................

19、..............86二、綠化管理內(nèi)容及標(biāo)準(zhǔn)..................................................................................................86三、景觀小品維護(hù).....................................................................................

20、...........................88四、管理流程.........................................................................................................................89第十三章清潔管理......................................................

21、.............................................................90一、管理方式.........................................................................................................................91二、清潔管理內(nèi)容....................

22、............................................................................................91三、滅蟲及消毒方案...........................................................................................................91四、清潔服務(wù)標(biāo)準(zhǔn)

23、................................................................................................................92五、清潔品質(zhì)管理..................................................................................................

24、..............94第十四章相關(guān)服務(wù)...................................................................................................................96一、協(xié)助業(yè)主委員會(huì)的籌建工作計(jì)劃...............................................................

25、............97二、便民服務(wù)方案................................................................................................................97三、社區(qū)活動(dòng)的設(shè)想和計(jì)劃........................................................................

26、......................99第十五章企業(yè)經(jīng)濟(jì)效益........................................................................................................102一、前期開辦費(fèi)測算......................................................................

27、...................................103二、物業(yè)管理首年收支測算............................................................................................104三、物業(yè)管理測算說明及分析..............................................................