商業(yè)書(shū)信英語(yǔ) 第十單元_恒星英語(yǔ)

1、商業(yè)書(shū)信英語(yǔ)商業(yè)書(shū)信英語(yǔ)第十單元第十單元_恒星英語(yǔ)恒星英語(yǔ)[01:40.81]如果由賣(mài)方替買(mǎi)方投保商品，買(mǎi)方也可以向賣(mài)方及時(shí)報(bào)告損壞情況，并要求賣(mài)方提出索賠。[01:46.37]Youareentitledtomakeacomplaint.[01:47.87]凡出現(xiàn)以下任何情況，貨主都有權(quán)利投訴，[01:49.37]whenthegoodsdeliveredarenotthegoodsderedtheservicereceivedfai

2、lstosatisfy[01:52.64]如：送錯(cuò)貨物、服務(wù)不周、[01:55.91]thegoodsareofinferiqualitythegoodsarepackedbadlythegoodsdeliveredhavebeendamageddelayed.[02:00.53]質(zhì)量不符、包裝不當(dāng)，貨物損壞、發(fā)貨延誤、[02:05.15]thegoodsderedaremissinglessthanthequantityderedfr

3、omthedelivery.[02:07.57]貨物丟失、數(shù)量短缺、[02:09.99]thegoodssuppliedaremethanthequantiryderedthepricesgedarenotasagreed.[02:13.29]貨物多余、多收貨款等等。[02:16.59]Ifgoodsservicedonotfulfillthecontractinsomeway.[02:19.14]如果商品或者服務(wù)沒(méi)有執(zhí)行合同。[02:

4、21.69]amounttoabreachofconditionabreachof[03:08.79]Failuretomakeacomplainteffectiveusuallyoccursasaresultofinadequatepresentationofthecomplaint.[03:13.42]投訴沒(méi)有如愿以?xún)斖怯捎谒岢龅耐对V缺乏足夠的證據(jù)或不夠明確。[03:18.06]Themespecifictheletteris

5、thebetteritwillbefthesellertotreatthecomplaint.[03:20.66]投訴越具體越有助于賣(mài)方解決問(wèn)題。[03:23.26]Avaguecomplaintwillalmostaleayscometotheendoffailure.[03:25.87]相反，含糊的抱怨幾乎總是以失敗告終。[03:28.48]Thecomplaintlettershouldbefirmbutreasonablywde

6、d.[03:30.78]投訴信應(yīng)該語(yǔ)氣堅(jiān)決并陳述合情合理。[03:33.08]rudenesswillcreateillfeelingcausethesellertobeunwillingtoresolvematters.[03:35.88]粗魯無(wú)禮只會(huì)引起賣(mài)方反感而不愿意解決問(wèn)題。[03:38.67]complaintsmustbewellfoundediplomaticallytactfullyputfwardwithcareres

7、traint[03:42.29]所以寫(xiě)抱怨信時(shí)一定要克制和講究技巧，[03:45.91]sothatfuturebusinessrelationshipsarenotdamaged.[03:47.76]使將來(lái)的貿(mào)易關(guān)系不致受到破壞。[03:49.62]Howeverconsideratethesellermaywishtobetotheclaimsofthebuyerhecannotassumeresponsibilityferrswh