論21世紀(jì)我國知識型服務(wù)業(yè)的質(zhì)量管理.pdf

1、湘潭大學(xué)碩士學(xué)位論文論21世紀(jì)我國知識型服務(wù)業(yè)的質(zhì)量管理姓名：匡茂華申請學(xué)位級別：碩士專業(yè)：企業(yè)管理指導(dǎo)教師：郭宏湘20030401Abstract“Serviceeconomytimes”iscomingslowlywiththeknowledgeeconomyandeconomicglobalizationDuringsuchtimes，knowledgeserviceindustryplaysaveryimportantroteC

2、hinesefutureinternationalcompetitiveabilitydependsuponthedevelopmentofservicetrade，especiallyupontheknowledge—serviceindustryAstothepresentdevelopmentofChineseknowledge—serviceindustryitfallsbehindothereconomicfieldsando

3、thercountriesAfterchinaenteredintoWTO，ChineseknowledgeserviceindustrywillbemoreandmoreopenedtotheworldThenforeignservicetradewiltenterandtakethemarketofChineseserviceTheservicequalityofChineseknowledge—serviceindustryisg

4、enerallybackwardWhenworldservicetycoonsoccurbeforeUS，canwedealwiththemWiththepromiseofopen—doorrealizingstepbysteptheservicetradewhichhasgreatpotentialitywillbecomethehotspotwhichforeignbusinessmeninvestinThisisnotonlyop

5、portunitybutalsochallengeforChineseservicetradewhichisprotectedtoomuchandrestrainedtoomuchSo，whenweconcernaboutthedevelopmentofChineseknowledgeserviceindustryweshouldpayattentiontothequalityfirst，becausegoodqualityishigh

6、competitivecapacityWemustreinforcequalitytomakeChineseknowledgeserviceindustrytohavethecapacitywhichcancontendwithworldservicetradeFirstthearticlediscusseschina’Sknowledgeserviceindustrystate，andtheclashafterenteringtheW