【最新版】健身俱樂部全套完整營運手冊

1、營運手冊 營運手冊外聯(lián)會籍制度...........................................................................................................................48教練工作守則..........................................................................

2、.................................................49私人教練守則...........................................................................................................................50私人教練溝通技巧..............................

3、.....................................................................................51《健身操教練員管理制度》...................................................................................................52口頭警告書面紀(jì)錄............

4、.......................................................................................................53人事部發(fā)出書面警告通知.......................................................................................................5

5、4申請假期通知...........................................................................................................................55顧客服務(wù)主任工作日報表.............................................................................

6、..........................56教練主管工作日報表...............................................................................................................57銷售主管工作日報表.............................................................

7、..................................................58市場調(diào)查問卷...........................................................................................................................59每日預(yù)約表................................

8、...............................................................................................60健身會籍申請表....................................................................................................................

9、...61嘉賓推薦表...............................................................................................................................62銷售數(shù)據(jù)日報表..........................................................................

10、.............................................63月會員統(tǒng)計表...........................................................................................................................64外聯(lián)申請表.....................................

11、..........................................................................................65業(yè)務(wù)報告............................................................................................................................

12、.......66外聯(lián)訂金簽收表.......................................................................................................................67來電訪客登記表............................................................................

13、...........................................68前臺預(yù)約表...............................................................................................................................69更 衣 室 ．衛(wèi) 生 間 衛(wèi) 生 巡 查 表 （男/女） ............

14、...............................................70球場巡視表(早班)....................................................................................................................71球場巡視表(晚班)...................................

15、.................................................................................72綜合球場預(yù)定表(早班)............................................................................................................73綜合球場預(yù)定表(晚班).....

16、.......................................................................................................74會員資料日統(tǒng)計表...........................................................................................................

17、........75每日清點更衣柜記錄...............................................................................................................76清柜協(xié)議書...................................................................................

18、............................................77年租柜租賃協(xié)議.......................................................................................................................78會籍轉(zhuǎn)移申請表.......................................

19、................................................................................79會籍暫停申請表.......................................................................................................................80會員獎勵申請表...

20、....................................................................................................................81俱樂部意外傷害報告書............................................................................................

21、...............82會員失物招領(lǐng)登記表...............................................................................................................83會員投訴登記表..........................................................................

22、.............................................84意見回復(fù)單...............................................................................................................................85會員滿意程度總結(jié)表..............................