影響服務(wù)部門(mén)員工道德行為的顯著因素探究：基于pt.istanaargokencana公司的案例分析

1、 上海外國(guó)語(yǔ)大學(xué)工商管理碩士學(xué)位論文 Shanghai International Studies University MBA Thesis 影響服務(wù)部門(mén)員工道德行為的顯著因素探究 影響服務(wù)部門(mén)員工道德行為的顯著因素探究: 基于 基于 PT. Istana Argo Kencana 公司的案例分析 公司的案例分析 學(xué)科專(zhuān)業(yè) Major：工商管理碩士（MBA） 作者姓名 Author：Edward Hartanto Tirtajasa

2、 指導(dǎo)教師 Supervisor： Xu Yong 答辯日期 Thesis defense date： May 2014 上海外國(guó)語(yǔ)大學(xué) Shanghai International Studies University 二○一四年六月 Thesis Originality Statement I solemnly declare: this thesis is the result of my independent researc

3、h under the guidance of my supervisor. Except the referenced part and the acknowledgments, the thesis does not contain any content from works published or authored by other individuals or groups, or any material I submit

4、ted to any other educational institution to obtain a degree or diploma. All individuals or groups that have contributed to the thesis are named clearly in the dissertation. I am responsible for the content of this thesis

5、, and fully aware of the legal outcome of this declaration borne by me. Author Signature: Date: Month Day Year Thesis Authorization Statement I fully understand the school provisions conce

6、rning degree paper filing and usage. I agree to grant Shanghai International Studies University the right to reserve and send the hard copy and electronic version of my thesis to the departments or institutions concerned

7、, and allow my dissertation to be accessed and read. I authorize hereby Shanghai International Studies University to publicize my thesis, in whole or in part, on the internet, or incorporate it into its database for retr

8、ieval, or preserve and compile it by photocopying, scanning, microprinting and etc. A confidential thesis will be dealt with according to the relevant provisions and procedures for confidential treatment. Author Signatur