hr-business partner

1、Business Transformation,,WorldMarkets,V(com) = zero = death V(com)V(wm)=growth,Com,Change Change Change Change,,,,Value ToCompany,Cost of doing business,Transformation,Today,CRM, BrandingCall CentersOnline Stores

2、pcOrder/Supply ChainCustomer Database,,Low,High,High,Solutions/ Service/ E-Business / Professional Service System integration,,TrainingOrganization Realignment,,TrainingInfrastructure,Specialized products,Business

3、Transformation,VolumeProducts,,Aero, palmtop,web appliances,,Yesterday,Company Culture,,,,,SharedValues,1982-1991,1992-1998,1999 Onwards,Product focus and drivenFirst to marketDo the right thingsCommon sense works

4、We are all in it together,Market focus and drivenSet the right directionsBe efficient - do more with lessFigure out how to get the job done,Customer focus and drivenEmpowermentSet the right prioritiesReward success

5、Intelligent risk-takingBe effective,Style,Make a difference personallyProactive communicationsCollaborative teamworkHelp others to succeed,Be aggressive, but not confrontationalTops down decision makingFocus on th

6、e jobLong hours symbolize contributionsBlame the matrix in event of failure,AssertiveOpenFocus on the outcome of jobGetting job done symbolizes contributionsFun,Skills,Drive and executionIndustry knowledgeFlexib

7、ility, versatilityTechnical innovationListeningPersuasion,ManagementDrive and executionLong run perspectiveAbility to tolerate conflicting prioritiesIndustry knowledgeField expertise,LeadershipCustomer knowledge

8、Drive and executionEffective listeningTeamworkField of expertiseOut-of-the-box thinking,,,Service Profit Chain,,,,,,,,,InternalService Quality,RevenueGrowth,Profitability,EmployeeSatisfaction,EmployeeRetention,

9、EmployeeProductivity,ExternalServiceValue,CustomerSatisfaction,Customer Loyalty,,Balanced Scorecard and the Profit/Value Chain,Human Resource Management,,Compensation & Benefits,Recruitment, Termination, Trans

10、fer etc.,Employee Relations Mgt.,Performance Mgt.,Career Development,Human Resource Information System,Human Resource Strategy,,,,,,,,Staffing,Training & Development,4 Roles HR to Play,,,,,Corporate Strategy and HR

11、 Strategy,Business Strategies,,,,,MissionVision,Human Resources Strategy,Corporate Strategy,,Case for Change,,CorporateDirection,Company 2001,VisionEverything to the InternetMissionTo enable human achievement bytr

12、ansforming information technologyStrategyLeadership in Internet access andinfrastructure through superior technology,services and partnershipsObjectivesBalanced across employee, customer,market, financial &

13、 operationalAttitudeInspired,Corporate Strategic Goals,Process speed and simplicity: Develop industry leading time-to-market and operational processes and infrastructureStrong brand: Build a strong, unified and glob

14、ally recognized identity though consistent values and behaviorsMatrix management: Cooperate seamlessly across our company to serve our customersLeadership: Develop strong, diverse leadership which balances strategic th

15、inking, operational focus and employee engagement,Corporate Strategic Goals,,Great people: Empower the most innovative, trusted and diverse talent in our industryCustomer satisfaction: Understand our customers’ expectat

16、ions and measure our performance in meeting and exceeding themPractical innovation: Develop products, services and solutions that will inspire our diverse customersTrusted partnerships: Inspire trust by managing qualit

17、y relationships, acquisitions, and alliances,Human Resources:Vision, Mission and Values,OUR MISSION:To deliver business results through customer-focused HR solutions.,OUR VISION:HR is a trusted partner in creating an

18、environment that inspires individual commitment and drives company success.,OUR VALUES: Simplicity & Innovation Leadership & Integrity Accessibility & Responsiveness Personal & Professional GrowthT

19、eamwork & Fun!,OUR ATTITUDE:Proactive Engagement,What do People Want?,,,,,,Compensation,People want to be paid a fair package and be treated fairly,Job Content,GrowthOpportunities,Good Supervisor/Leader,GoodWorkE

20、nvironment,People want interesting and challenging jobs that match their needs,People want opportunities to learn, grow and advance in their careers,People want Supervisors who are supportive caring, and are good leaders

21、,Cooperative colleagues and balanced quality work life,,,,Talent Retention Model,,,,,,,,Work Life Balance,,,®,,®,,Base salary,,Base salary,,®,,®,,Variable pay,,Variable pay,,®,,®,,Stocks,,St

22、ocks,,®,,®,,Retirement,,Retirement,,,®,,®,,Performance,,Performance,,management,,management,,®,,®,,Career management,,Career management,,®,,®,,Succession,,Succession,,management,,m

23、anagement,,,®,,®,,Interesting,,Interesting,,®,,®,,Challenging,,Challenging,,®,,®,,Learning,,Learning,,®,,®,,Engaging,,Engaging,,,®,,®,,Flexi,,Flexi,,-,,-,,time,,time,,

24、74;,,®,,Teamwork,,Teamwork,,®,,®,,Work/Life,,Work/Life,,balance,,balance,,®,,®,,Diversity,,Diversity,,Economic,,,,Economic,,Economic,,Emotional,,,,Emotional,,Emotional,,EQUITY,,,,EQUITY,,EQUITY,,

25、,,,Supervisory,,Supervisory,,Leadership,,Leadership,,?,,?,,Coach,,Coach,,?,,?,,Mentor,,Mentor,,,,,Customer Service Excellence,,Customer Intimacy and Executive Touch,Solutions Oriented Customer Relations Management,Traini

26、ng Focus Areas,Skill-set Technical Project Management Management Function Skills Managing change,Behavior Leadership Teamwork Change adaptability Work hard and smart Discipline,Mindset Proactive Paradigm shif

27、t Continuous Improvement mindset Open minded,Core Values Integrity Value diversity Customer oriented Results oriented Passion to win,Challenge – 10% strategy and 90% alignment,Challenge – you can’t really motivate