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1、運營管理考題目庫krajewskiom9tif01127Chapter1CompetingwithOperationsTRUEFALSE1.Operationsmanagementreferstothedirectioncontrolofinputsthattransfmprocessesintoproductsservices.Answer:TrueReference:OperationsManagementAcrossthegani

2、zationDifficulty:EasyKeywds:operationsmanagementinputsprocesstransfmation2.AsafunctionalareaofabusinessOperationstranslatesmaterialsservicesintooutputs.Answer:TrueReference:OperationsManagementAcrosstheganizationDifficul

3、ty:EasyKeywds:operationsmanagementinputsprocesstransfmation3.ThethreemainlinefunctionsofanybusinessincludeOperationsFinanceMarketing.Answer:TrueReference:OperationsManagementAcrosstheganizationDifficulty:EasyKeywds:opera

4、tionsmanagementinputsprocesstransfmation4.SupptfunctionsinanganizationincludeOperationsFinanceMarketing.Answer:FalseReference:OperationsManagementAcrosstheganizationDifficulty:EasyKeywds:operationsmanagementinputsprocess

5、transfmation5.SupptfunctionsinanganizationincludeAccountingHumanResourcesEngineering.Answer:TrueReference:OperationsManagementAcrosstheganizationDifficulty:EasyKeywds:operationsmanagementinputsprocesstransfmation6.Aproce

6、ssinvolvestransfminginputsintooutputs.Answer:TrueReference:AProcessViewDifficulty:EasyKeywds:processinputsoutputs運營管理考題目庫krajewskiom9tif0132714.Qualityismeeasilymeasuredinaserviceprocessthaninamanufacturingprocess.Answer

7、:FalseReference:AProcessViewDifficulty:ModerateKeywds:manufacturingprocessserviceprocessquality15.Manufacturingprocessesusuallyhavelongresponsetimescomparedtoserviceprocesses.Answer:TrueReference:AProcessViewDifficulty:M

8、oderateKeywds:manufacturingprocessserviceprocessresponsetime16.Contactwiththecustomerisusuallyhigherinamanufacturingprocessthaninaserviceprocess.Answer:FalseReference:AProcessViewDifficulty:EasyKeywds:manufacturingproces

9、sserviceprocesscustomercontact17.Aceprocessisasetofactivitiesthatdeliversvaluetoexternalcustomers.Answer:TrueReference:TheSupplyChainViewDifficulty:ModerateKeywds:ceprocesssupplychain18.Asupplychainisthecumulativewkofafi

10、rm’sprocesses.Answer:TrueReference:TheSupplyChainViewDifficulty:EasyKeywds:processsupplychain19.Thesupplierrelationshipprocesssthesuppliersofservicesmaterialsinfmationwhilethederfulfillmentprocessfacilitatesthetimelyeffi

11、cientflowoftheseitemsintothefirm.Answer:FalseReference:TheSupplyChainViewDifficulty:ModerateKeywds:supplierrelationshipprocessderfulfillmentprocess20.Environmentalscanningreferstotheuniqueresourcesstrengthsthatanganizati

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