客戶接待規(guī)則

1、客戶接待規(guī)則客戶接待規(guī)則一、新客戶來(lái)訪由當(dāng)日當(dāng)班置業(yè)顧問(wèn)輪流接待，當(dāng)日成交后業(yè)績(jī)和傭金歸當(dāng)事置業(yè)顧問(wèn)。若當(dāng)日未成交，按第七條執(zhí)行；二、電話咨詢客戶第一次到現(xiàn)場(chǎng)不管指名與否均由當(dāng)日當(dāng)班置業(yè)顧問(wèn)輪流接待，當(dāng)日成交后業(yè)績(jī)和傭金歸當(dāng)事置業(yè)顧問(wèn)。若當(dāng)日未成交，按第七條執(zhí)行；（如跳接，客戶、業(yè)績(jī)、傭金均歸應(yīng)接客戶的置業(yè)顧問(wèn)）三、公司、非現(xiàn)時(shí)置業(yè)顧問(wèn)的老客戶介紹的客戶及其它形式介紹來(lái)的客戶由現(xiàn)場(chǎng)負(fù)責(zé)人指派置業(yè)顧問(wèn)接待，當(dāng)日成交后業(yè)績(jī)和傭金歸當(dāng)事置業(yè)顧

2、問(wèn)。若當(dāng)日未成交，按第七條執(zhí)行。若有因價(jià)格因素、公司規(guī)定的其它特殊因素當(dāng)事置業(yè)顧問(wèn)只享受業(yè)績(jī)不享受傭金。四、若置業(yè)顧問(wèn)已調(diào)離本公司，其原有的老客戶來(lái)現(xiàn)場(chǎng)回訪由當(dāng)日當(dāng)班置業(yè)顧問(wèn)輪流接待，當(dāng)日成交后業(yè)績(jī)歸當(dāng)事置業(yè)顧問(wèn)。若當(dāng)日未成交，按第七條執(zhí)行；五、若置業(yè)顧問(wèn)已調(diào)本公司其它售樓處工作，其原有的老客戶來(lái)現(xiàn)場(chǎng)回訪（a）原當(dāng)事置業(yè)顧問(wèn)當(dāng)日當(dāng)班，有優(yōu)先接待權(quán)，當(dāng)日成交后業(yè)績(jī)和傭金歸原當(dāng)事置業(yè)顧問(wèn)。若當(dāng)日未成交，今后按第七條執(zhí)行；（b）原當(dāng)事置業(yè)顧問(wèn)

3、當(dāng)日不當(dāng)班，但委托過(guò)現(xiàn)場(chǎng)負(fù)責(zé)人指派或委托當(dāng)班置業(yè)顧問(wèn)代為接待（仍具有優(yōu)先接待權(quán)），當(dāng)日成交后業(yè)績(jī)和傭金歸原當(dāng)事置業(yè)顧問(wèn)。若當(dāng)日未成交，該客戶仍歸原當(dāng)事置業(yè)顧問(wèn)所有，今后按第七條執(zhí)行；（c）原當(dāng)事置業(yè)顧問(wèn)當(dāng)日不當(dāng)班，并未委托過(guò)現(xiàn)場(chǎng)負(fù)責(zé)人指派或委托當(dāng)班置業(yè)顧問(wèn)代為接待（放棄優(yōu)先接待權(quán)），由當(dāng)日當(dāng)班置業(yè)顧問(wèn)輪流接待，當(dāng)日成交后業(yè)績(jī)和傭金歸原當(dāng)班置業(yè)顧問(wèn)。若當(dāng)日未成交，該客戶仍歸原當(dāng)班置業(yè)顧問(wèn)所有，今后按第七條執(zhí)行；（d）原當(dāng)事置業(yè)顧問(wèn)當(dāng)日不當(dāng)

4、班，出未委托過(guò)現(xiàn)場(chǎng)負(fù)責(zé)人指派或委托當(dāng)班置業(yè)顧問(wèn)代為接待，由當(dāng)日當(dāng)班置業(yè)顧問(wèn)輪流接待。事后若有爭(zhēng)議，經(jīng)了解確認(rèn)新客戶來(lái)現(xiàn)場(chǎng)之前，原當(dāng)事置業(yè)顧問(wèn)確已做過(guò)一定的跟蹤和服務(wù)工作（如帶老客戶為新客戶看房，敦促其盡早帶新客戶來(lái)現(xiàn)場(chǎng)等），同時(shí)多次電話訪問(wèn)，并能當(dāng)場(chǎng)提供順時(shí)間式跟蹤記錄或新客戶的聯(lián)系電話。不論成交與否，該客戶、業(yè)績(jī)、傭金原當(dāng)事置業(yè)顧問(wèn)和現(xiàn)當(dāng)事置業(yè)顧問(wèn)各50%。若當(dāng)日未成交，今后該新客戶歸兩人所有，按第七條執(zhí)行；2、老客戶未陪同新客戶來(lái)現(xiàn)