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1、外文文獻(xiàn)翻譯譯文原文：原文：TheimpactofaestheticsonemployeesatisfactionmotivationRuneBjerkeOsloSchoolofManagementOMHOsloNwayNicholasIndEquilibriumConsultingOsloNwayDonatellaDePaoliBINwegianSchoolofManagementDepartmentofLanguageCommuni

2、cationCultureOsloNwayAbstractPurpose–Thispapersetsouttoexpletheimpactofaestheticsonemployeesatisfactionmotivation.iginalityvalue–Aconceptualmodelisproposedthatidentifiespossibleconnectionsbetweenaestheticsemployeeperfman

3、ce.KeywdsJobsatisfactionganizationalcultureMotivation(psychology)EmployeeattitudesTelecommunicationsNwayTheeticalbackgroundInthisarticleweintegratetwointerlinkedtheeticalperspectivesganizationalculturetheyganisationalaes

4、theticsthey.OurstartingpointfthisstudyisganisationalculturetheybasedonSchein’s(1985)model.AlthoughthismodelhasgonethroughseveraliterationsSchein’s(1985)definitionofganisationalculturehasbeenthebasisfresearchtheeticaldisc

5、ussionsinmerecentwk(BuschVanebo2003KaufmannKaufmann2003Parkeretal.2003McMurray2003Sarros2002deChernatony2001Mallak2001Wilson(2001)containallelementsoftheganisationalculture(Parkeretal.2003deChernatony2001Schein1985).Accd

6、ingtoCreswell(1998)qualitativemethodsshouldbeappliedwhenidentifyingmotivesattitudesamongemployees.McDanielGates(1999)maintainthatqualitativemethodsareofparticularusefulwhentheoverallresearchobjectivesareinterpretationund

7、erstingofmeanings.Schein(1990)underscestheimptanceofusingaqualitativeapproachtogatherperceptionsaboutganisationalculturesamongmembersofganisations.Withsuchanapproachitispossibletoundersthowcultureshaveevolvedovertime.Fin

8、dingscanbelabeledganiseddiscussedaccdingtotheterminologyofganizationalcultureaesthetics.SampleThebehaviofemployeesindirectcontactwithcustomersonadailybasisisimptantconcerningthecommunicationoftheganisationalvaluesbrvalue

9、sobjectives(Wilson2001Ind2003deChernatony2001).Adoptedvaluesnmsassumptionsderivedfromtheganisationalculturemayinfluenceactions(behaviour)waysofcommunicating.Nmann(1991)pointsoutthatemployees’dealingdirectlywithcustomersa

10、retheoutwardfaceoftheganisation.TounderstthelinkagebetweentheinternalexternalweonlyinterviewedTelenemployeeswhowereincontactwithcustomersonadailybasis.TherespondentswkedinTelenMobilTelenwksTelenCustomerService.Theintervi

11、eweeswereedbecausetheywereassumedtohaveknowledgeunderstingoftheirownwkingenvironmenthaveopinionsaboutit(Berg2001Churchill1999).Datacollection:indepthinterviewsSixexpertinterviewswerecompleted.Theexpertshadindepthknowledg

12、eaboutartbusinesswkenvironmentganisationalculturebrbuildingaestheticsaboutTelen’sinvestmentsinartdesignarchitecture.Atotalof24indepthinterviewsofTelenemployees(dealingwithcustomers)werecompletedin2003atTelen.Thepurposewa

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