制造業(yè)的全面質(zhì)量計劃的成功需要用一個創(chuàng)新的方法來衡量[文獻翻譯]

1、原文：原文：AninnovativeapproachtomeasuringthesuccessoftotalqualityprogrammesinmanufacturingindustriesIntroductionSincetheadoptionoftotalqualitymanagement(TQM)becameapursuitofcompaniesinsearchofaremedytodecliningsalesaneroding

2、competitivepositiontherehasbeenaplethaofarticlesevaluatingthesuccesslackthereofoftotalqualityprogrammes.Furthermetherehavebeennumerousattemptstoassessthepresenceoftotalquality(TQ)inanygivenganization.Meoftenthannotthecom

3、paniesthemselveshaveconductedthesemeasurementsindertogaugethesuccessoftheirownqualityinitiatives.Mostofthesemeasurementsrevolvedaroundsurveysquestionnairesothersubjectiveinstrumentsthatfthemostpartevaluatedcustomersatisf

4、actionwhichwasonlyoneaspectalbeitanimptantoneoftotalqualitymanagement.Theestablishmentofastardizedmeasurehasalsometwithmixedresults.Theuseofcriteriasuchaswinningqualityawardsreceivingqualitystardscertificationhasprovedun

5、reliable.Anumberofcompanieswonawardsonlytomeetwithseverefinancialsetbackswithinashtperiodoftime.Converselymanycompanieshavesucceededinusingtheawardsasasteppingstonetoevengreater.excellenceasubsequentcompetitiveadvantage.

6、ThepurposeoftheresearchwastoidentifyquantifiablesystemwidefactsthatcouldbeusedtoindicatethepresenceofTQ.Sincepreviousliteraturefieldwkutilizedsubjectivemeasurestheproblemoferroneousperceptionsofthepresenceofqualitywaspre

7、valent.Companiesprofessedtohavetotalqualitywhenitwasevidenttheydidnotinsomecasesthereversewastrue.Meimptantlywithoutquantifiablemeasuresitwasdifficultfanganizationtoverifythesuccessofitsqualityinitiatives.Thispaperdescri

8、besthedesigndevelopmenttestingofanonsubjectivequantitativemodelthatcanbeusedtoindicatethepresenceevaluatetheeffectivenessofaTQMprogrammeinmanufacturingganizations.Itemploysthenovelapproachofutilizinginventyperfmanceasame

9、asureofTQ.MeJITfacilitatesTQinthatithasaflexiblemanufacturingprocessitallowsflittlenofinishedgoodsinventy.FurthermefaJITleanmanufacturingsystemtobefullyoperativeitmusthavereliableequipmentcommitteddedicatedemployeesaproc

10、essbywhichrawmaterialscanbeconvertedintofinishedgoodsinanexpeditiousmanner.JITisalsodependentontheuseofsuperitechnologyelectronicdatainterchangewhichfacilitatesthedevelopmentofinfmationtechnologyskillstechnologicallyadva

11、ncedmanufacturingequipmentfacilities.Aspreviouslymentionedthesetechnologicalfactsareequallymatedfsuccessfultotalquality.SuperiinventyperfmanceasindicatedbylowinventiesmanifestedthroughJITleanmanufacturingsystemscanonlybe

12、implementedeffectivelywhenthereisacommitmentto:qualitydesignnondefectiveincomingsupplies100%reliableequipmentbestpracticeproductionprocessesflexibilityresponsiverapidmanufacturingtechnologicalsuperiitysupplierparticipati

13、onemployeeintegration.ThesecriteriaalsorepresentthefundamentalpreceptsbywhichTQisattained.SimplyputJITfcesanganizationtobeexternallyfocused(Harari1997).Withoutinventystocksfromwhichtochoosethecompanyhastoanticipatewhatcu