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1、The Study of Government Website Information Disclosure in TaiwanYuan-Fa Chen1, Sandy Yu-Lan Yeh2, and Kuo-Ching Wu11 Department of Information Management, Central Police University, Taiwan wkc@mail.cpu.edu.tw 2 Departme
2、nt of Foreign Affairs Police, Central Police University, Taiwan sandy@mail.cpu.edu.twAbstract. Taiwan’s Freedom of Information Act (TFOIA) aims at protecting people’s right to know and making the information easily, even
3、ly formulated and obtained by the public. The access to government information not only enhances people’s understanding, trust, and supervision on public affairs, but also promotes their participation in democracy. The
4、goal of open and transparent administration can be achieved only by sharing the information with the public. All government agencies must have everything set, especially after one-year adjustment of TFOIA that was passed
5、 in December 2005. In expectation of publicizing government’s efforts and achievement, we design a score card on the basis of regulations made by TFOIA for all governmental websites. Meanwhile, we also conduct a survey
6、 of 248 governmental websites to see whether the websites offer legal and proper information to the public or not. The findings of the research confirm that the information disclosed on government websites still remains
7、 insufficient, except for data on official organizations, duties, addresses, telephone numbers, fax numbers, websites, e-mail addresses, and the like. Moreover, the information disclosed on the websites has a remarkable
8、connection with organizational levels and functional attributes of all government offices. In general, according to the score card, TFOIA scores only 1.25 on the average, far from the regulated full score 3.0. Apparent
9、ly, TFOIA still has much room for improvement.1 Introduction In the World Economic Forum (WEF) rating of competitiveness, Taiwan was ranked as the third in the world in 2004 when the total of internet users was approx
10、imately 10,330,000 and the population to surf the net was up to 9,050,000. With the rapid growing nature of network, much more investment on human resources, facilities, and services are urgently needed. Taiwan is prese
11、ntly at the third stage of planning to promote ‘the advanced type’ of electronic government. Retrospectively, at the first stage, the electronic government brought forth innovations in the networking of public servic
12、es, expanding and promoting government information disclosure. At the second stage, the function and convenience of the electronic government helped encourage people’s participation in public affairs and remold Taiwan
13、government thoroughly, making possible progressive transition and development of a civic society. (Perritt & Rustad, 2000: 403-417). 4 TFOIA Measurement and Statistical Analysis 4.1 Sampling Method and
14、Survey Design This research starts with investigating Taiwan government organization websites. Since there are too many government’s agencies in Taiwan, it is impossible to do a comprehensive study of all government age
15、ncies due to the limitation of time and resources. Hence, this research employs the purposive sampling method to get information of 250 government websites, including administrative organizations, public hospitals, judi
16、cial units, police/fire offices, county and municipal governments, congress, etc. This research examines the total amount of 250 samples collected from central government websites, among them 248 samples are valid for
17、analysis. The only two invalid samples indicate that these websites do not have the function to provide any service. The research uses a 3-point scale in survey design. The questionnaire of the study, taken from Arti
18、cle 7 of TFOIA, corresponds to the diction and phrasing of the said law about the information that the government should disclose publicly, except for some wording commonly used in questionnaire (Table 1). Table 1. The
19、 Content of Article 7 of TFOIAItem nooContentsQ1Q2Q3Q4Q5Whether or not the website offers treaty, documents of foreign relations, law, emergency order, and order, regulation ordering and local autonomy regulation dec
20、reed in accordance with the Standard Law of Central Regulation. Whether or not the website offers the explanatory stipulations and judgment criteria regarding the unified the explication of the law, recognition of fa
21、cts, and the exercise of executive judgment, which are decreed by the government to help the government agency at a lower level or its subordinates.Whether or not the website offers data on its organization, duty, add
22、ress, telephone number, facsimile number, website, and Email account.Whether the website offers administrative guidelines to documents and paper work related to the agency or not.Whether the website offers its administ
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